A day prior to this writing, a man well into his eighth decade came to see me for the first time. He wanted advice from a gastroenterologist. So far, this quotidian event is hardly newsworthy. I asked him, as I ask every patient, if he had ever consulted with a gastroenterologist (GI) previously. For me, this is a critical inquiry as it often opens a pathway to a reservoir of information. For instance, if the patient responds that he saw a GI specialist 3 months ago for the same symptoms, but no cause was determined even after extensive testing, then I know that obtaining these records will be critical. Or, if a patient tells me that he loved his prior GI specialist, but he has to see me because his insurance has changed, then I know that I have be particularly mindful to establish good rapport. Sometimes, patients change physicians or specialists because they are dissatisfied. Patients uncommonly volunteer the reason, but I ask them directly why they have sought to m
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