A contract is an agreement stipulating the rights and
obligations of the signatories. In most
cases, a contract is consulted when a dispute arises. When all is proceeding swimmingly, the
contract remains dormant in a file drawer or in a digital file. In general, decent people resolve differences
in the old fashioned way utilizing the twin arcane legal techniques of
reasonableness and compromise. Remember
them? Yes, it is possible to settle
disputes without consulting an attorney.
Settling a Dispute without a Lawyer
I learned recently about the existence of Opioid Contracts,
an 'agreement' between a patient and a physician regarding the use of opioids. I have read through
various OC templates and, although I have no law degree, they seem extremely
lopsided in that one party seems coerced to accept numerous stipulations while the other – the doctor
– serves as the enforcer. Although many
of these agreements require both the patient and the physician to sign and date
the forms, there really are no requirements of the doctor, except to provide
the prescription. The agreements basically catalogue a very long list of
required behaviors that patients must agree to and be prepared to document. Here’s a sampling.
- I will agree to random drug testing.
- I will agree to cancel any office visit at least 24 hours in advance.
- Only 1 lost opioid prescription will be replaced annually.
- I will agree to psychiatric care and counseling, if necessary.
- I will treat the office staff respectfully.
- I will store my medicines safely.
- I agree to waive any right to privacy or confidentiality if any law enforcement agency is investigating alleged misuse of my opioid medicines.
To begin, it is not clear to me why “agreeing to cancel any
office visit at least 24 hours in advance” or treating “the office staff with
respect” is so unique to opioid users that it is included in some OC’s. Explain to me please the relevance with respect to the opioid issue. Why shouldn't these terms apply to all patients?
Of course, I understand the rationale behind these
contracts. But, this coercive effort seems
like OperationOVERKILL. To me, it seems
like a humiliating experience for patients and risks eroding trust and
weakening the doctor-patient relationship.
I would think that preserving and enhancing this relationship would be
particularly important in caring for these patients.
If these medical diktats are truly necessary for opioid users, then why shouldn't every patient sign an agreement promising to take all medicines as
prescribed, never arrive to the office late, refrain from disparaging the
practice, never request a refill on a night or a weekend and limit their phone
calls to the office to one per month. How would patients react to this? One advantage of this approach is that it would clear out doctors' crowded waiting rooms.
I don’t object to the content of the agreements; but I think
forcing a signature on a written 'contract' is unseemly and unnecessary. Medical care should not be rendered as a
transactional business matter.
Physicians often rightly complain that our work is treated
as a business by insurance companies and others. With regard to Opioid Contracts, who deserves
the blame?
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