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Treating Patients with Dignity

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I did hospital work for 30 years until I accepted a position almost 7 years ago as an employed staff gastroenterologist at a rather renown Cleveland-based medical institution.  I have been enjoying the luxury of practicing outpatient gastroenterology exclusively, freed from the rigors of hospital work and weekend and on-call responsibilities.  It’s a job description that I feel I have earned after 3 decades of hard labor, but I was lucky that this position was available to me.

During my hospital career, I estimate that I have placed a hundred or so feeding tubes, primarily in elderly patients, many of whom were demented.  (In retrospect, gastroenterologists like me were placing tubes in many patients who we now know were unlikely to benefit from the procedure – but this is not the point of this post.)

These were sad experiences for me.  The typical patient had an array of chronic illnesses and was often not mentally competent.  Establishing direct rapport was not possible.  I performed a brief physical exam and then obtained informed consent from an appropriate individual.  I wondered often if these patients were able to speak for themselves, if they would have endorsed the decision to proceed. 


There's a real person on the other end of these tubes.

A particularly sad aspect of these visits was that I, along with other medical professionals, had no appreciation of the full life and accomplishments that preceded the individual’s current status.  It was as if we were seeing the very last page of a person’s lifetime photo album without access to the earlier pages.  This reality is compounded if the patient does not have family members and others there to colorize and add details to the stick figure drawing on the canvas.  These individuals, like the rest of us, had families and professions, they played musical instruments, they celebrated milestone events, they traveled, they laughed and cried, they mourned and they made a difference. 

I urge families and friends to bring photos and mementos into patients' rooms so that medical staff who enter can be reminded that there is a full person who led a full life lying in the hospital bed.  Share an anecdote or two about your loved one with the caregivers.  I wish this happened more often to me during my hospital years.

Knowing something of the prior life of these patients will enrich the experience of all involved.  And just as important, these patients deserve it.

 

 

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