MD Whistleblower

Labor Day will greet us on the morrow.  As a reminder, this became a federal holiday in 1894 after President Grover Cleveland signed a congressional act into law.  Although at first the holiday applied to federal workers, over time all US states, territories and the District of Columbia observed the holiday. I have written over the years that our observance of many of our federal holidays has drifted far from their original purposes. I find this disappointing although I am as culpable as anyone. Consider, for example, how each of us marks Independence Day, Memorial Day or Christmas, and compare this to the holidays' original meaning. Labor Day should recall the struggles to achieve fairness and safety in the workplace that began well over a century ago.  And while enormous progress has occurred, the task has not been, and may never be, completed.  Celebrate Labor Day! Labor Day, like many other holidays, is a day that one is encouraged to purchase cheaper mattresses,...

A recent article in Cleveland’s primary daily newspaper – which is still printed - discussed an intriguing issue.  An Ohio state representative has offered a bill that would require amusement parks to publicize online if any of their attractions are not running.  The bill is offered as a consumer protection measure to inform patrons of the status of park attractions before they travel distances and face pricey admission costs.  Folks will not be amused to arrive at an amusement park to discover that the ride that brought them there is out of order.  Do you think that a family who is notified at the ticket booth that the roller coaster of their dreams isn’t rolling will simply head back to the car head for home?  Imagine those happy kids in the back seat! “Hey kids, now we have time to go to the library and borrow some educational books!” We’ll see if this proposed bill becomes law.   Amusement park owners may push back on what they feel is government encr...

I review several dozen medication lists each week.  I do so in my office visits as well as prior to performing procedures.  This routine task is not always as easy it seems.  One would think that this would be a breeze in the era of the electronic medical record (EMR). But it’s not.  On a regular basis there are inaccuracies.  There may be medicines listed that the patient is no longer taking.  More challenging, there may be medicines being taken that do not appear on the list.  Many patients are on more than 10 medicines.  Medication dosages often change and I often have to hope that the recorded dosages are accurate.  And, as every physician knows, patients are often unaware of the purpose or doses of some of their medicines. I regularly query patients if they are taking a particular medicine on the list and often they simply do not know. The medical profession has made progress is closing these gaps.   For example, when patients a...

It can be daunting to keep track of new drugs, particularly if the doctor is not prescribing them regularly. During my medical training, I generally was familiar with all of the medicines that patients were taking.  Not so anymore.  Now, it is more likely than not that when I review medication lists, that some of the drugs are unknown to me.  I do my best to remain current in my own specialty – itself a challenge.  I am no longer well versed in the medicines used to treat diabetes, heart conditions and various autoimmune diseases, among others conditions. Medical illnesses that formerly were managed with just a medicine or two now have many more options.   And the medication lists keep growing.   I wonder at times if some of these new pharmaceutical additions truly add a material advantage over existing options.   For instance, there is an array of effective heartburn medicines that I believe are largely equivalent to each other with respect to safet...

After a few decades of medical practice, I am increasingly humbled by how much I do not know.  In some ways, I felt more confident just after completing my training in internal medicine and gastroenterology (GI) than I do now.  While some aspects of the profession have remained unchanged, such as the value of taking an accurate medical history from patients, other aspects of medicine have morphed into a more expansive and complex landscape.  Compared to yesteryear, the array of diagnostic tests and medications has truly exploded.  It has been a great challenge to remain current in my own specialty of GI, particularly since I am a GI generalist who has seen a very broad range of digestive conditions.   Nowadays, there are more and more drugs to become familiar with and more complex disease monitoring and treatment strategies to know.   It is incumbent on those who advocate a new treatment to demonstrate that actual human patients will benefit.   While...

With some regularity, a patient will contact my office and demand a prompt call back. While the patient may be understandably preoccupied with the issue at hand, in most cases there is no medical urgency present.  I take my customer service responsibility seriously.  In fact, with rare exceptions, before the end of every work day, I or my staff have contacted every patient who has reached out to us.  The system works best when all parties are being reasonable and considerate.   Patients have told me over the years of rude treatment they have received from staff as well as medical professionals.   I believe that this does happen and it is inexcusable.   Medical professionals and staff must maintain decorum and high standards even when challenged.   When patients relate these anecdotes, I do not challenge them but I am aware that there may be competing versions of what transpired. Patients also have a responsibility to tend the doctor-patient relatio...