Readers of this blog are well aware of my frustrations and criticisms and even a soupcon of anger regarding the disappearance of customer service in our society. This unfortunate reality is undeniable and is only going to worsen. Corporations and businesses – with few exceptions – abuse their customers because they can, knowing that we have no recourse available. Do you think the battle of Man vs Airline Industry, for example, which I fantasize over, will achieve a just outcome? Two recent developments are relevant to this rant. First, businesses are poised to start charging a fee to customers who are returning unwanted items. And secondly, Amazon Prime will soon be showing commercials during their broadcasts. Of course, for a surcharge, customers can still enjoy Amazon streaming without ads. Let me distill this down using plain language. We are going to further squeeze our already squeezed customers because we c...
MD Whistleblower presents vignettes and commentaries on the medical profession. We peek 'behind the medical curtain' and deliver candor and controversy in every post.