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Changing Physician Behavior - A Difficult Challenge

How many actions do we take in our lives simply because this is how we and others have always done them?    In these instances, shouldn’t we at least pose the question if there might be a superior alternative?    I admire innovators who view the world through a prism that aims to shake up and disrupt the status quo.   You know who I mean; the folks who hear the music in between the notes.   Medicine is riddled with practices that have remained in place for decades and are, therefore, hard to change.   Acute appendicitis is treated with surgery.   Why aren’t antibiotics an option here as they are for other similar infections in the large intestine? Diverticulitis has been treated for decades with antibiotics?   Only recently, have experts wondered if this treatment should be reexamined. For a generation, children with red eardrums received antibiotics presuming that this was a bacterial infection.    Ultimately, a skeptic started asking questions, and most of these kids are no

Where's the Civility in Everyday Life?

Here follows a true vignette from a few years ago.  After giving a patient the pleasure of a colonoscopy, I left the hospital and headed for my office.  As there was 45 minutes until my first office patient was due to arrive, I stopped at a coffee shop for my default hot beverage - café mocha.  I strongly prefer independent coffee shops and routinely will take a long drive to reach one.  I approached the counter and discovered that my phone, always holstered in the inside pocket of my sport jacket, was AWOL.  For many folks, especially physicians, their smart phones are beyond essential.  It serves as my pager, my appointment calendar and my communication nexus.  It is a portal to the medical site that we doctors consult for difficult cases – Wikipedia!  It is my lifeline to my offices and the hospitals I serve.  Sure, my brain may still be functioning even when I am phoneless, but the phone  supplies the fuel and power to make it all happen.  Your auto mechanic may be a knowledgea

Why Won't My Doctor Give Me A Medication Refill?

One of the perennial patient gripes I confront is why on some occasions I refuse to refill a patient’s medication that I have previously prescribed.  Usually, but not always, when I offer my explanation for this roadblock, the patient understands why I advise a face-to-face meeting. Here is a sampling of patient feedback I’ve received over the years. Why do I need to come in?  I’ve been on the same prescription for years? Why should I have to pay a copay when all I need is a refill? I live 45 minutes away. The doctor doesn’t have an appointment for 2 months and I only have 4 pills left! I don’t drive anymore and I can’t get a ride. This doesn’t happen with any of my other doctors. Here’s how I see it.  Of course, I understand the sentiments expressed above from the patients’ perspective.  Certainly, when a patient I know whom I have been in regular contact with asks for a refill, I send it right through.  If, however, I feel that too much time has lapsed since I’ve had

Memorial Day and America First

 I’ve never served in the armed forces.  Therefore, I can’t possibly grasp the depth of meaning that Memorial Day holds for families who know what service and sacrifice really mean. My father served for 39 months during World War II, but was fortunate to have been kept from harm’s way.   He was part of a generation, perhaps the greatest generation, that was not preoccupied with self.   The trite phrase, ‘we are all in this together’, was a touchstone of that time.   No more.   Back then we crossed oceans to serve not only our nation’s interests, but also to preserve world peace.   Now, we have become much more self-oriented, both as a nation and as individuals.   America First has captured the sensibilities of tens of millions of Americans, a phrase that harkens back to Charles Lindbergh who was a speaker and supporter for the America First Committee.   Lindbergh was an American hero who was also an anti-Semite who received the Service Cross of the German Eagle by Hitler’s government

Job Interviewing Techniques in Medicine and Beyond

It would seem self-evident that an applicant for a job should be scrupulously honest.   First, it is the right thing to do.   Secondly, in our digital era, one’s academic record can be accessed back to kindergarten.   Yet, many applicants will embellish their credentials or claim a skill level that may exceed reality.   Thirty years ago, I was applying for my first job in New Jersey after completing my 2 year gastroenterology (GI) fellowship.   I was not competent to perform ERCP, a complex scope examination that GI practices desperately still want to add to their practices' skill sets.   Yet, I was advised by a practicing GI physician to simply claim that I could do the procedure.   Otherwise, he said, they would simply pass me by.    I queried the practitioner on my proposed course of action after being hired if I were summoned to perform an ERCP.   Decades later, I do not recall his response.    I can imagine what my new employer’s response might have been upon discovering tha

Is Your Physician a 'Spin Doctor"?

Recently, I read about a judge’s decision on a legal dispute.   The facts aren’t important here.   As I read my newspaper’s summary of the decision, it was clear to me that one side won and the other side lost.   Yet, both sides claimed victory.   This is commonplace in the public square where a clear loser boasts of a victory that even a casual observer recognizes to be magical thinking.   In the case above, the loser who claimed victory wasn’t a corporate PR spinner, but was the county prosecutor. Folks seem to have such a difficult time admitting error, poor judgment or failure.  Here’s a hypothetical.  A man sues a company alleging wrongful termination.  In addition to demanding that he be re-hired, he has asked for an apology, a public clearing of his name in boldface on the weekly company newsletter, back pay with benefits, and $5,000 to cover medical and psychological expenses incurred as a direct result of his firing. The judge awards the man all of his demands, bu